Nice People Change Everything

Posted by admin under CONSCIOUSNESS

If you travel (and maybe even if you don’t), eventually an airline loses your luggage. For reasons you can’t possibly foresee, or even imagine, sometimes it actually works out for the best. I’d been hired to speak and sing for a school group (teachers, counselors, administrators) in Alamosa Colorado. The gig was at 8 AM [...]

68 Comments

Banking On Cookies

Posted by admin under UP

This has nothing to do with bailouts, derivative traders, or sub-prime mortgages. It’s about my little home town bank and how they make me smile. Every day just inside the front door there’s a table with cookies and coffee for the customers. People can just help themselves. And believe me, they do. They go through [...]

1 Comment

Customer Service?

Posted by admin under UP

Every once in awhile. calling Customer Service is actually fun, but maybe not for the reason you hoped. For accepting Visa and Mastercard to sell my CDs, I’m charged a percentage of sales, plus authorization fees, transaction fees, statement fees, batch fees, and some other fees I think they copied from the electric bill. Once [...]

No Comments